Privacy Policy

Who we are

Prompt Ustad ("we", "us") operates https://www.promptustad.com, an AI marketplace for prompt templates, AI stock downloads, and freelancer gigs. This policy explains how we handle personal data when you browse, create an account, download assets, message sellers, or contact support.

Roles on the marketplace

Buyers download templates or stock and may hire freelancers. Sellers and freelancers upload listings, receive messages, and fulfill gigs. Admins moderate content. We process account and usage data for all of these roles to run the platform.

Data we collect

• Account details such as name, email, and profile fields you provide
• Usage data such as downloads, wishlist items, orders, and plan tier
• Listing content you upload (templates, stock metadata, gig descriptions)
• Technical data such as device/browser type and approximate location from IP
• Messages you send to support or through the in-app inbox
• Billing-related identifiers when paid checkout is enabled

How we use data

• Provide and improve templates, stock, and freelancer features
• Authenticate sessions and protect accounts
• Process downloads, orders, and freelancer workflows
• Send transactional email (welcome, password reset, newsletter if you opt in)
• Detect abuse, spam, and copyright issues
• Respond to refund, license, and support requests

Processors

We use trusted providers for hosting, database, auth, media storage, and email delivery. They process data only to provide those services under their own privacy terms.

Cookies

We use cookies and similar storage needed for login sessions and basic site function. Details live on our Cookie Policy. See also our Terms of Service.

Sharing

We do not sell personal data. We may share data with processors listed above, with the other party in a gig or order when needed to fulfill the transaction, or when required by law. Public profile fields and public listings are visible on the site by design.

Retention

We keep account and order records as long as your account is active and as needed for security, disputes, and legal obligations. You can request help deleting or exporting account data by emailing [email protected].

Your choices

You can update profile details in your dashboard, unsubscribe from marketing email using the link in those messages, and request account help by emailing [email protected].

Related policies

Terms · Cookies · License · Refund · Copyright

Contact

Privacy questions: [email protected] · Contact page